Return Policy

All our customers are entitled to a 14-day return policy if they decide to change their minds on their purchase for a full refund. The customer will cover the cost for the return shipment. If we shipped a wrong or defective item please send us an email to returns@tenejalondon.com  and we will reimburse the fee for the return shipment

For a full refund, the customer has to ensure

• The watch must be unused and in the same condition as it was received
• The Teneja London tag is still on the watch
• The plastic on the glass and back of the watch are still intact
• The product has to be returned in its original packaging
• The watch should be securely fastened within the Teneja London box sliding the strap with the adjustment holds and the watch facing upwards

All returns should be sent to our London location and an email sent to returns@tenejalondon.com . Once we have received the item, we will log a return request and you will receive an email confirmation and you will receive the reimbursement within 10-15 working days.

Please note that we do not offer refunds to sale or discounted items